Become a Guest
Step by Step Guide to Becoming a Guest
- Contact one of our friendly admissions coordinators by calling 1-800-Sanoviv or filling out a contact form on our website.
- Discuss with your admission coordinator your health concerns and gather information about programs offered.
- Fill out a brief Medical History Form to give our doctors information about your history and condition.
- Your admissions coordinator will arrange a complementary admissions phone consultation with a treating doctor. The doctor will evalate you for admission and recommend a treatment protocol that is best for you.
- Once you have been approved for admission, and a program has been decided upon, your coordinator will send you a copy of the program and the cost.
- When you are ready to book, your coordinator will help you select available dates for your program and gather some additional information. You will pay a $500 deposit to secure your reservation. This deposit is not refundable, but it is fully transferrable. We accept Visa, MasterCard, or bank Wire Transfer. All balances are due 30 days before arrival.
- Arrange for your travel tickets from your hometown to San Diego, California, U.S.A. and notify your admission coordinator of your arrival and departure information. For your arrival day, please arrange your travel so you can be picked up by a Sanoviv driver between 8:30 am and 1:00 pm. For your departure day, please schedule your flight to depart from San Diego AFTER 12:00 noon.
- Sanoviv drivers will pick you up at various locations within the San Diego area, including the San Diego Airport, Amtrak Station, and selected hotels in San Diego. Ask your admissions coordinator for a list of hotels which qualify for pickup.
- You will cross the border and enjoy a scenic 60-minute drive along the coast to Sanoviv Medical Institute.
What should I pack for my trip?
- Passport and photo ID. (If traveling from a country outside North America, you may also need valid visa allowing you to travel to Mexico, USA, or Canada.)
- Bathing suit
- Corrective glasses or contact lenses
- Undergarments
- Street clothes for your arrival and departure. Sanoviv will be providing with natural-fiber, comfortable clothing for you to wear during your stay. This clothing will be laundered daily.
- Prescribed Medications & Nutritionals you are currently using, enough for the duration of your stay. (Must be in original containers.)
- Shoes for exercise or walking
- Sleepwear
- U.S Currency or credit cards for incidentals or store charges
- Wrist-watch
Suggested optional Items
- Camera
- Chap stick
- Personal comfort Items-photos, etc.
- Personal razor
- Plastic hair aclips, headbands, etc.
- Facial lotions
- Reading material
- Shaving cream
- Sunglasses
- Natural sun tan lotion
- Natural body lotion
- Note pad
Items to Leave Home
- Cosmetics and perfume
- After-shave
- Electronics. This is your time to unplug, focus on healing, and reduce electromagnetic exposure. (Mobile phones and other electronics are not permitted in any public areas at Sanoviv, but may be used in your private guest room if desired. Free WIFI is available in the Communication Center.)
- Work (This is your time to relax and heal, not be stressed by work)
- Worries
- Smoking and alcohol are not permitted at Sanoviv
- Extra luggage. (You are limited to one suitcase and one personal item on the Sanoviv shuttle.)
Prior to your visit
A Sanoviv representative will:
- Send you a confirmation packet with reservation details, intake documents, payment information, and more. Those on a medical program will also need to fill out a detailed medical form.
- Send you the Sanoviv Guide, which contains additional details for preparing for your trip.
- Remind you to bring your passport.
Our experienced admission coordinators will make your visit to Sanoviv easy!
Pick-up Instructions:
Sanoviv offers transportation to and from locations within the San Diego area, including the San Diego Airport, Amtrak Station, and selected hotels near the airport. If you will be staying in the San Diego area before or after your visit to Sanoviv, we suggest you check our Sanoviv Guide your accommodations. Please plan to arrive in San Diego during out pick-up window between 8:30 am and 1:00 pm. On your departure day, please schedule your departing flight AFTER 12:00 noon.
Please print the following instructions (click here) and take them with you as you travel. They will help you to identify the pick-up locations and provide additional information to make your pick-up process smooth and stress-free.
Please be advised that our shuttle will try to be as punctual as possible and meet you at the pick-up location. If there is an emergency or you cannot find our driver, please call 801-954-7600 for assistance. The shuttle may be picking up others near your arrival time, so you may need to wait for other guests who will be taking the same shuttle. We appreciate your patience and understanding.
Additional Information:
- COMPANIONS – Each medical guest is permitted to bring one companion to help provide physical and emotional support. Guest suites are available with a separate bed and sleeping area for the companion. The companion rate is $100.00 per day. Companions must be in good health and 18 years of age or older. They wear the same Sanoviv detox clothing and eat the same healthy diet as the medical guest.
- VISITORS – We aim to provide a restful, healing environment that is free of stressors and interruptions. Only registered guests and their companions are permitted to enter. Visitors are permitted on Sundays only, for 1 hour, in small groups, with confirmed reservation. Minors (under 18) are not permitted as visitors. Due to the distance and logistics, we recommend that family and friends visit with you via Facetime or Zoom rather than trying to visit in person.
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